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FAQ Module for PrestaShop — Accordion FAQs on CMS, Products & Categories

Written on . Posted in Modules.

Create and manage FAQ groups with accordion display on CMS pages, product pages, category pages, and brand pages. Reduce support requests, improve SEO, and give customers instant answers.

Features

  • Create FAQ groups with unlimited questions and answers
  • Accordion-style display for clean, user-friendly navigation
  • Embed on CMS pages
  • Embed on product pages
  • Embed on category and brand pages
  • Keyword search within the FAQ list
  • Customizable design via CSS
  • Supports PrestaShop 8 and 9

How It Works

From the back office, create FAQ groups (e.g. "Shipping", "Returns", "Payments") and assign each group to the relevant pages. Visitors see questions in accordion form and can search by keyword. Each question and answer supports HTML, so you can include images, links, and formatted text.

Settings & Customization

  • Set answers open or closed by default
  • Reorder questions via drag & drop
  • Customize accordion colors and typography
  • Schema.org FAQPage markup for better SEO and rich snippets in search results
  • Multilingual support
  • Multistore support

Benefits for Your Store

A well-structured FAQ section significantly reduces support tickets, builds customer trust, and improves search engine visibility through FAQPage schema markup that can generate rich snippets directly in Google results.

Technical Information

  • Installs from the back office in under 2 minutes
  • Does not modify PrestaShop core files
  • Compatible with shared hosting and VPS/dedicated servers
  • Technical support and updates included